Our Products (Click on the links below to view) NEW! Oak Business Card Displays
|
Table of Contents
What forms of payment do we accept?
When do you charge my credit card?
What is the standard lead time?
Do I have to place a minimum order?
Do we provide custom finishing?
Who do I contact about problems with your website?
What forms of payment do we accept?
We accept all Visa and MasterCard, check and PayPal payments. In the event a credit card does not process for any reason, we will void the order and notify the customer. Items cannot be shipped until payment in full has been collected.
If sending a check, your order will be held until a check, with payment in full, has been received.
South Dakota sales
tax will be added for any taxable item shipped to a South Dakota address. The
sales tax will be automatically computed and added on the billing portion of the
shopping cart.
When
do you charge my credit card?
Your credit card is charged as soon as the order is placed. Most of the time we will run the card while you are one the phone, just in case there are any problems. Products will not be shipped until a payment is received in full.
What is the standard lead time?
Prairie Creek Marketing guarantees a drop shipment of all racks within 24-48 hours after payment has been received. Shipment of all chairs will have a lead time of 2-3 days after payment is received. To ensure a prompt, accurate delivery, all of our products are shipped by way of United Parcel Service, Federal Express, Conway, or ABF Freight System. In most cases, customers receive their order within one week.
Orders can be placed 3 different ways:
1. Use your PayPal account. (click on the icon below to find out more about how to sign up for PayPal)
2. If you are not interested in a PayPal account, call Mary at 605-226-3041. We will take your credit card information, and run your card while you are on the phone.
3. Fax an order to 866-837-4640. Please indicate if you would like to pay with a check or credit card. If you are paying by check, your order will be held until we receive your payment in full. If ordering by credit card, please include your phone number and we will contact you to get all of the necessary information.
|
To thank our customers for purchasing products through Prairie Creek Marketing, we will ship your products absolutely free of charge, in the continental United States, for all regular UPS ground shipments. (3-5 days transit time) Expedited and air shipments are not included in the free shipping promotion.
After inspection and acceptance, credit returns will be subject to a 15% restocking fee.
Do I have to place a minimum order?
No minimum order is required.
Do we provide custom finishing?
Yes. There is an up charge of $180.00 and that will satisfy any quantity that you are ordering. Please send us a sample of the color, or a stain code and we will do our best to match it. Custom orders are NON-RETURNABLE.
The customer has 2 weeks to report carrier damages. In some cases we will pick up the damaged product caused by the carrier. All carrier damaged product should be held for 5-7 days and if the damaged product is not inspected or picked up, the customer should destroy it. There is a 15% restocking fee on non used items. We do not send out boxes for returns. The product must have sufficient packing in order to be sent back. Custom orders are NON-RETURNABLE.
Currently we ship throughout the entire 50 states.
Who do I contact about problems with your website?
To report problems with this website you can send an email to sales@prairiecreekmarketing.com or call 605-226-3041 and ask for Mary.
Prairie Creek Marketing (605) 226-3041
sales@prairiecreekmarketing.com